Return Policy
At Shah Honey Farm, we strive to provide Top of the line Export quality Honey to our customers. However, if for any reason you’re not satisfied with your purchase, we offer a 14-day return policy.
Eligibility for Return
To be eligible for a return, the following conditions must be met:
- The item must be returned within 14 days of delivery.
- The item must be in its original, genuine condition.
- The item must be unused and in its original packaging.
Return Procedure
To initiate a return, please follow these steps:
- Contact our customer service team via phone or email to inform us of your intention to return the item.
- We will provide you with a return merchandise authorization (RMA) number, which must be included with the returned item.
- Carefully package the item in its original packaging, if possible.
- Ship the item back to us at the address provided by our customer service team.
- Please note that you, the customer, are responsible for paying the return delivery charges.
Refund Policy
Once we receive the returned item and verify its condition, we will process a refund to the original payment method.
- Refunds will be issued for the full amount of the item, minus any applicable restocking fees.
- Refunds will be processed within 5-7 business days of receiving the returned item.
Exceptions
Please note that the following items are not eligible for return:
- Items that have been used or damaged.
- Items that are not in their original packaging.
- Items that have been tampered with or altered in any way.
Contact Us
If you have any questions or concerns about our return policy, please don’t hesitate to contact us:
Email: [shahhoneyfarm@gmail.com]
Phone: [+92349-4075100]
Thank you for choosing Shah Honey Farm. We appreciate your business and look forward to serving you in the future.